Faqs - DECOSIGNATURE
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Faqs

Faqs

Can I purchase Multiple Products in a single Order?

Yes you can! If you want to buy multiple products from our store, you can simply browse the products you want and press the “add to cart” button, this will add the product to your cart and you can find them in your shopping cart when you’re ready to purchase your item.

How do I know my product is confirmed?

After you’ve completed your purchase, we will send you a confirmation email on the provided email address which will contain all your order information

After this, we begin to process your order and get it ready for shipment. Upon shipment, you will receive a second email with all your tracking information.

What Payment Methods do you accept?

We accept all major credit cards, Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, ShopPay, and Stripe.

Why am I charged before my order has been shipped?

Our payment provider securely and automatically processes payments upon order completion. All your information is secure and encrypted.

We do not resell or share your information with any third party for any reason whatsoever.

Can I cancel my order?

Order cancellations are only accepted with fully-priced items. You should still get in touch with us as soon as possible so that we can do whatever is possible to assist you.

Can I modify the contents of my order?

If you want to add more items to your existing order, you will need to place an additional order. We do not store any credit card information and cannot modify the order on our end as those transactions are highly secure and done on the payment processors end.

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